Legal
Refund & Cancellation Policy
Please read this policy carefully before making any payment or donation.
Thank you for supporting ISKCON Vesu Temple. Please read our Refund and Cancellation Policy carefully before making any payment through our website or mobile application.
**Donations** All donations made to ISKCON Vesu Temple are voluntary and non-refundable once successfully processed. We kindly request donors to confirm all details before completing a donation. Refunds may be considered only in exceptional cases, such as duplicate transactions, technical errors, or payment gateway failures, and must be reported within 2 working days. Approved refunds, if any, will be processed within 7–10 working days to the original payment method.
**Events, Programs & Sevas** Payments for events, festivals, Sevas, sponsorships, and special offerings are non-cancellable and non-refundable once confirmed. If an event is cancelled by ISKCON Vesu Temple, donors may be offered a rescheduled date or a refund, as applicable.
**Memberships** Membership fees are generally non-refundable once the membership is activated. Life Membership cancellation requests, if applicable, must be raised within 5 days of the transaction and are subject to approval.
**Merchandise (If Applicable)** Merchandise returns or exchanges may be accepted within 7 days of delivery, provided items are unused and in original packaging. Approved refunds will be processed within 7–10 working days after inspection.
**Acceptance of Policy** By using the ISKCON Vesu Temple website or mobile app and making any payment, you agree to this Refund & Cancellation Policy. All decisions regarding refunds shall be at the discretion of ISKCON Vesu Temple.
**Contact Us** For any refund-related queries, please contact: **Email:** info@iskconvesusurat.com, iskconvesu@gmail.com **Phone:** +91 93746 77000, +91 84690 99403
We sincerely thank you for your support and cooperation.